About digiDirect

DigiDirect is one of Australia’s biggest online stores selling various cameras, electronics, and computer equipment. They offer various types of products, including laptops, tablets, smartphones, TVs, cameras, printers, and more.

About digiDirect
Image credit: facebook.com/digiDirect
facebook.com/digiDirect https://facebook.com/digiDirect

Since cameras also have depreciation, you will also need repair services. Fortunately, this brand makes it easy for you by providing a wide range of warranty, rental, and photo printing services.

Accordingly, the brand started its journey in 2000. Unfortunately, we couldn’t find any legitimate information regarding its founders and history as they don’t display it publicly.

Currently, they are headquartered in Melbourne, Victoria. Also, they have offline stores that make it easy for customers to come in-store for a full shopping experience.

When it comes to popularity, DigiDirect has a strong social media presence. They have a number of active followers on social media. For instance, they have over 47k followers on Facebook, 1.4k followers on Twitter, and 25.3k followers on Instagram.

Well, is the product collection complete? Does the quality make it worth buying? This DigiDirect review will take you through their product collection, showcasing the best prices and product range.

Now, let’s move to the next section!

Why digiDirect?

When it comes to camera stores, there are a lot of options out there. However, digiDirect stands out in a few key ways. Here’s why:

  • Wide range of products

This brand stocks a wide range of camera products, including digital compact cameras, digital SLR cameras, and video cameras. Thus, you can find a wide range of lenses and accessories to suit your needs.

  • Expert advice

The brand will help you to get the right product for your needs. Hence, the brand provides expert staff in camera products. Besides, they can suggest advice on how to use your camera and how to get the best results.

  • One-stop shop

Digi Direct is a one-stop shop for all your camera needs. You can buy your camera, lenses, accessories, and extended product care plan all in one place.

  • Extended product care

The brand offers extended product care plans to protect your investment. These plans cover your camera against accidental damage and loss, so you can rest assured that your camera is protected.

What's On digiDirect

If you’re passionate about photography or need to use cameras for work, you should check out this brand. They offer an extensive collection of cameras, ranging from professional-grade to beginner options.

What's On digiDirect
Image credit: facebook.com/digiDirect
facebook.com/digiDirect https://facebook.com/digiDirect

They also have a wide variety of accessories and electronic equipment. You’ll find all the popular brands here, so you can be sure you’re getting top-quality products. For a detailed explanation, read the description below!

Product Collections

Here are the brand’s product categories that you can explore:

  • Camera
  • Lenses
  • Lighting & Audio
  • Photo Accessories
  • Optics
  • Audio & Visual
  • Pro Video
  • Smart Home
  • Computers & Mobile
  • Drones


Apart from providing the camera and its accessories, the brand also serves various services related to cameras and stuff. 

  • digiProtect
  • digiRent
  • digiPrint
  • digiEvents
  • digiLife

So, whatever your needs are, the brand has it all for you. Next, we will dig deeper into how to register and enjoy the brand services, how the price range, and so forth. Jump to the next section to start!

How Does digiDirect Work?

To shop on digiDirect, you can visit their website or their mobile app. Once you’re on the website or app, you can browse their product catalog or search for specific products. When you find a product that you’re interested in, you can add it to your cart and checkout.

Next, to enroll in digiProtect, digiRent, digiPrint, digiEvents, or digiLife, you can visit the corresponding section on the digiDirect website or app. Once you’ve chosen the service you want to enroll in, you can follow the instructions on the website or app to complete the enrollment process.

Here are the steps on how to shop digiDirect products and enroll in their services:

  • Visit the digiDirect website or mobile app
  • Browse the product catalog or search for specific products
  • Add the products you want to your cart
  • Checkout and select the payment method
  • If you want to enroll in digiProtect, digiRent, digiPrint, digiEvents, or digiLife, you can do so during checkout
  • Once you’ve completed the checkout process, you’ll receive a confirmation email with your order details.

digiDirect Plans and Pricing

How Much Does digiDirect Cost?

digiDirect has a diverse selection of merchandise and offerings that are offered at reasonable prices. The cost of these products varies depending on the kind of product but typically falls within the $50 to $1,000 range.

For instance, a DSLR camera can be priced anywhere between $500 to $1,000, while a laptop computer can be priced anywhere between $500 to $2,000.

The cost of the brand services also fluctuates depending on the nature of the service, with prices typically ranging from $10 to $100. For example, a smartphone screen protector may cost approximately $10, whereas data recovery services may be priced at around $100.

digiDirect Pros & Cons

Overall, digiDirect is a great choice for those searching for a diverse selection of consumer electronics at affordable prices. However, it is crucial to be aware of certain factors before making a purchase. Here are some of the brand’s pros and cons:


  • Wide range of products at competitive prices
  • Good reputation for customer service
  • Fast shipping
  • Easy returns
  • 12-month manufacturer’s warranty on most products


  • Some products may be out of stock
  • Shipping costs may be high for some locations

Is digiDirect Trustworthy?

Is digiDirect Safe?

Yes, digiDirect is generally considered to be a trustworthy retailer. It has a good customer service reputation and offers a 12-month manufacturer’s warranty on most products.

According to Trustpilot, digiDirect has an overall rating of 4.0 out of 5 stars, based on over 861 reviews. The vast majority of reviews are positive, with customers praising the company’s product collections, services, pricing, and so forth. 

Is digiDirect Worth It?

digiDirect is definitely worth every penny. They offer a wide range of products you’re likely to find exactly what you’re looking for, no matter your needs. Also, you may love that their prices are generally competitive with other retailers, so you can save money without sacrificing quality.

Is digiDirect Worth It?
Image credit: facebook.com/digiDirect
facebook.com/digiDirect https://facebook.com/digiDirect

Plus, most products the brand sell come with a 12-month manufacturer’s warranty, which is a great added bonus. All in all, the brand is a fantastic choice for anyone in need of high-quality tech products.

digiDirect Customer Reviews

What Do Customers Think?

Investing in electronics and services can be expensive, and it’s natural to feel unsure about making such a big purchase.

digiDirect Customer Reviews

To ease your mind and help you make an informed choice, we’ve gathered user experiences of this brand from Trustpilot. There, the brand earns 4.0/5 star ratings from 800 reviews. 

First, a satisfied customer gave a perfect rating to this brand due to their professional staff and easy-to-use website. He complimented the team for being incredibly helpful and making his shopping experience enjoyable.

This customer said:

The site is very easy to use. There are certainly some great bargains. Plus, the staff is very professional and customer service oriented. In particular, Jaya has gone above and beyond to respond to any questions or issues that I have…

Next, this brand has caught the attention of many online shoppers, and it’s not hard to see why. In fact, a recent customer had nothing but praise for the brand after having a pleasant shopping experience. According to the customer, he has an easy-to-use interface that makes finding what he’s looking for effortless.

This buyer said:

The online experience was great because it is an easy-to-navigate site. It was seamless. Also, the prices are very competitive. I like that they have good payment options. And the auto-generated email updates are great, with fantastic delivery times. I’ll go back to the online store for the competitive prices, a very good variety of products.

Again, the brand comes highly recommended by satisfied customers who have had a positive experience with the site. One customer praised the user-friendly platform, which made it easy to find what they needed, while noting the careful packaging of their items upon delivery.

He said:

digiDirect is a great website that makes it super easy to find what I want. Also, the prices on the items I bought from this brand were some of the cheapest I could find online. The shipping was also very fast and the packaging was very nice.

These reviews provide valuable insights into the quality and reliability of the products and services offered by this brand. By reading through them, you can better understand what to expect and make an informed, confident decision. So, take the time to explore these reviews and make an informed choice before purchasing!

digiDirect Customer Service

How To Contact digiDirect

Don’t hesitate to contact the brand if you’re feeling stuck or need help with a product or ordering information. They’re always happy to answer any questions or address any concerns you may have. Here’s how:

  • Call: 1300 889 148
  • Start a Live Chat by clicking on the bottom corner of the official website
  • Submit a form through the official website

Where To Register digiDirect

If you’re looking to shop or register for the brand’s services, it’s easy to do. Simply head on over to the brand’s official website and explore all the different options available to you. 


Frequently Asked Questions

Straightforward answers to common questions about digiDirect.

In terms of cameras, what kind of things can I find in digiDirect?

You can find any type of camera, including DSLR, Mirrorless, Action, Compact, and Film Cameras. In addition, you can also find camera accessories like a camera bag, camera strap, camera clip, tripod, FujiFilm lens, and so forth.


digiDirect is a brand that you can always rely on for all your camera needs. They offer a wide range of products and services at an affordable price, and their customer service is second to none.

So, whether you’re a professional photographer or just starting out, digiDirect has everything you need to capture the perfect shot. So why wait? Visit their website today and see for yourself and get the best deals they offer!

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